i'd like to think so but i have my doubts
if we all joined up to form a body and that body had a mission statement and set of rules with things like an ethics and a moral code of practise that companies who joined had to abide by AND Companies needing a Courier HAD to use then we'd have a chance BUT there will always be those that don't join and do their own thing...and there will always be Companies who don't care about anything other than getting something from A to B as cheaply as possible.
I've lost work to a major courier company who is cheaper, invariably takes too long, adds waiting time to boost the job price and is generally shite, and my customer knows all this but still uses them cos they can't afford the service they need. They know we're sooo much better, they get more for their money, like realistic eta's, automated pod's and no out of hour surcharges but it makes no difference wotsoever....accountants run firms, the guys on the shopfloor don't so what do i do?....sit tight and demand my rate, or offer a better service for less?
Dilemna isn't it