Courier Directory

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3D Courier Services

25600
Original Poster

After posting a job from Hereford to Bradford, with only 1 response, I spent a good 45 mins phoning members in the directory and would guesstimate that 70% of the numbers were "incorrect". Most of those that answered had the wrong type of van or were no longer active.


I think that if members are not prepared to provide all their details when joining, and keep them updated, then they should be removed from the directory by default.

After all its only a bit of software but would make life a lot easier for the bona fide members on here!

Speed Couriers Nationwide Ltd

10314

I agree

Anyone who has not been active for say 90days should get automatically removed, then we'd all be confident that who we were calling were still couriers

mtvan.com Ltd

2185

Yes we agree too and have already started to deal with it, following previous comments on the subject.


Last weekend we asked well over 1000 inactive members if they wanted to continue membership. We let them know that if they did want to continue, they had to login some time this week and update their details. 

Anyone who doesn't will be deleted this Sunday.

We hope this will make it easier to find active people using the directory, and when you do find them, their listing will be up to date and more complete.

Tim

3D Courier Services

25600
Original Poster

Brilliant Tim, thank you.

mtvan.com Ltd

2185

If anyone has any ideas on how mtvan could be changed to speed up the response to jobs posted, we're all ears.


At the moment, anyone with Pro membership and txt credit (that's just over 600 members) get a txt alert (should be instant) if they are based or empty near the job collection or delivery point. 

The alerts in most cases includes the Vendor's phone number.

We need to be sure that an urgent job in all but the most out-of-the-way places will get a sensible reply within minutes every time. 

We think it's working ok generally, but if we can make it better in any way, please reply here or pm me.

Doo Moves

242

Unfortunately the text alert i received for a local job the first one I could bid on came through about 10 mins after the job had already been closed :( never mind better luck next time :)

Speed Couriers Nationwide Ltd

10314

sorry doo...saw your quote for GL3 to WR6 but timing was out...good price tho

Doo Moves

242

Cheers Buddy :) 

3D Courier Services

25600
Original Poster

Hi Tim, i see there has been a flood of members updating their details but upon checking I see some are still not providing all the information us vendors require to make an informed decision on who to book. It should be quite simple, until a member fills in all of the forms he cannot register or if they are just trying the site out without too much fuss then they should not appear in the directory!

Website Admin

6679

I do agree that it would be more ideal to have a minimum requirement before appearing on the directory.

As a stop gap before I can do that, we have cleared off a large chunk of members who we have not seen for 2 months. This is after prompting these people to log back in to keep their accounts active of course. Hopefully you'll find the quality of those left in the directory to have increased.

Enjoy this discussion? Check out these related topics: New to Courier work, Courier Expert, Courier Exchange, Courier Exchange, Haulage or courier insurance, Courier expert / courier exchange, Member Directory, uk courier solutions, Courier Mobile App, Courier Expert Listings.

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