is about time we had a feed back system?

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Springer Express Couriers

2148
Original Poster

Hi,
is not about time we had a feed back system on MTV?
That way if someone is habitually late paying (or not at all) can be warned about so other drivers don't have problems getting people to settle their accounts?
we all do work on a trust basis, the driver is trusted to get the goods there safely and within deadline, and the company is responsible for paying the driver within the time scale of their T&c's
whether 30 days or whatever!
 

Van Rouge Express

5

Very good idea, and we both know who we're talking about here. It's a shame that many others will have to find out the hard way.

John

Website Admin

6163

Yes it is about time.

I'm currently coming to the end of another project I'm working on. Soon when I can focus my attention back on mtvan I'll be working on improved profile pages in the new style, and feedback.

Richard

3D Courier Services

25600

Well, i think, there lies the problem with this site. Other projects seems to take preference over MTvan and that's why most of members suggestions and beefs are ignored.

Website Admin

6163

Not at all. mtvan is my favourite project to work on. This year, and for the last few years I have used the majority of my time to work on mtvan.

And contrary to what you claim, all members suggestions and problems are listened to. I read and discuss at length every single one. I implement a great many features that have elements originating from what our members have been asking for. Also of course not every suggestion is a good one, and what one person wants does not always fit in with what the majority want.

Springer Express Couriers

2148
Original Poster

yes the feed back system would stop the scamming barstards from operating!
getting  people to do the job then not pay them!!
 

RGM Courier Services

1737

Just joined MTvan and can't believe there's no rating system! This would encourage people to pay for work carried out, as per CX.

Sooner the better.

Springer Express Couriers

2148
Original Poster

I recieved a'black list' from another courier company this morning of people to avoid
e-mailed from another freight site if anyone wants a copy let me know!!

Website Admin

6163

Our feedback system is ready to accept ratings for any jobs you've (vendors) allocated, or (couriers) been allocated recently.


http://www.mtvan.com/forum/feedback

Thanks for the support guys.

Bigg-in Couriers

278

Hi Admin you have asked me to leave feed back for a courier that done a job but you have given me the wrong courier to give feed back on. the correct courier was BGD Couriers Sue Brown member 3051. Thanks

Website Admin

6163

Hi Bigg-in,

We have the wrong courier recorded, but this is down to an unclear unallocated screen.

I'll get that updated for you in a bit.

PTC Sameday

540

Is it not possible to leave feedback for other mtvan couriers we have subbed for before joining ourselves? I tried to but got the message about not having any feedback to leave, which I thought strange because I have delivered one job for Pronto at least.

Website Admin

6163

You must must must get them to allocate the job to you from now on.

They have a huge list of historical jobs that I may need to clear off for them to make their life easier. I will send them an email.

PTC Sameday

540

Mind you it's not due for payment yet so I wouldn't post any feedback until it has/hasn't

Website Admin

6163

Good stuff, neither would I.

:)

Preston Courier Co Ltd

6254

Just been prompted to leave feedback on a job I gave out.

Observations:
Vehicle Condition: Needs an 'unknown' option as I never saw it.
Comments: 100 character minimum is a PITA.

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