Case Studies

AJG Parcels

Adrian Gray is standing proudly in from of his new depot building in Inverness. “I get the keys on Wednesday” he tells me, “the builders are snagging it just now”. Judging by the sheer size of the place, it’ll certainly take them a day or two to do a full final test on a project [...]

Pronto Despatch

Dode Fraser is a man with a mission. Several missions, in fact. From his base in Inverness, he aims to be the man to call if anyone in the UK courier industry has anything delivering from, to or in Scotland. “Why lose your own driver for two days coming up here?” he asks “When we [...]

Royal Mail Courier Services Ltd

“We’re doing 75% more work than we were this time last year”, says Mike Marjoram as he hands me tea in a Royal Mail mug. I’m sitting in his office in the national headquarters of Royal Mail Sameday on the northern outskirts of Peterborough. From where I’m sitting, I can see through to the national [...]

Outspoken Delivery

“It’s mainly stuff we carry, not documents” says Pete King “which came as a bit of surprise when we first started our business”. I’m in the control room of Outspoken Delivery in Cambridge, talking to brothers Pete and Rob King, partners in the firm. It’s the end of a busy Monday, it’s dark, it’s been [...]

Stuart Barton

Stuart Barton, freelance courier, has been trading for two years now. Soon after he first started out, readers may remember, I wrote a profile of him for Courier Direct Magazine. At that time, he was fresh out of a job at the Automobile Association, and totally new to courier work. I caught up with him [...]