Why do i bother!

Got a job of this site should of known better i suppose. Was asked to collect day at 1800. Made my way to collection point whilst waiting for email confirmation pulled over 2 hours later no email and not responding to communication. What a waste of time and fuel. They must have given it someone else. Common decency they could of told me.

I'd charge em a call out charge

Yes i think i should

I notice you let someone down recently, Were you active in your communications? If you have a genuine grievance then contact Tim at admin so that others may be wary of the job poster

Who did i let down then

Your profile reads that your sorry for letting courier expert down on friday may 26th

That wasn't his fault, his van broke down and he kept in touch with us. In fact he got lucky, the guy who replaced him had the day from hell, thanks to our under declaring customer!

I gather that now.. Sorry a bit hasty in my previous post.

Not a problem Mr G

How far did you travel to the pickup?

I was returning from Wales but it was the lack of comms that got too me does not take a lot to let someone know in my view

Charge them i would

Don' set off for any job until you have written confirmation via email

Was it anyone who regularly posts work on here?

A verbal communication should be enough to set off sadly many people these days are not people of their word

Unfortunately as there was no confirmation/job allocation through mtvan I take it there is no way to leave negative feedback for others to see. I agree a verbal confirmation should be enough.

Do a dummy job from wherever to wherever, not open for bids, allocate it off to em, and hey presto, the ability to leave feedback, negative or otherwise

Speed Couriers (Stansted) said:

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Do a dummy job from wherever to wherever, not open for bids, allocate it off to em, and hey presto, the ability to leave feedback, negative or otherwise

Please do not do this, apart from anything else you'll be listed as the vendor.

Although you were not allocated the job, was it posted on mtvan? If so we can possibly allocate it to you.

Yes it was allocated on mtvan.

IWD Rapid Despatch said:

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Yes it was allocated on mtvan.

Please make sure you leave appropriate feedback.

Bill them then ban them from the site

Sorry its was on mtvan but verbally agreed my mistake

Website Admin said:

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Although you were not allocated the job, was it posted on mtvan? If so we can possibly allocate it to you.

IWD Rapid Despatch said:

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Sorry its was on mtvan but verbally agreed my mistake

Your answer is there

Cats out the bag then

IWD Rapid Despatch said:

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Cats out the bag then

Was the job posted on mtvan (i.e. alerts sent) but not allocated to you?

Hi Admin yes thats correct

I would be interested to know who it was.

So would I Darren. Most courier jobs are taken by me are by word if mouth. In this job it's similar to a handshake where trust on both sides is paramount. IWB. People have said on here that you should get written confirmation etc befire starting off but when you're on the road it's not always possible. We need to be 100% confident that the 'vendor' will honour his word when a job is given verbally. So this guy needs to be named and/or given the opportunity to explain.

I agree a verbal agreement is sufficient between couriers, but end customers best to wait for some form of written confirmation.

RGM Courier Services said:

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So would I Darren. Most courier jobs are taken by me are by word if mouth. In this job it's similar to a handshake where trust on both sides is paramount. IWB. People have said on here that you should get written confirmation etc befire starting off but when you're on the road it's not always possible. We need to be 100% confident that the 'vendor' will honour his word when a job is given verbally. So this guy needs to be named and/or given the opportunity to explain.

Well said, in ten years I have reciecved writen confirmation about a dozen times, if you can't trust each other it's a bad state of affairs, Courier work is built on trust.

I've not done a job from here yet but presumably you get some sort of text and/or email when a job is assigned to you? I wouldn't turn a wheel without getting one of those unless I knew I could trust the vendor.

I always check the vendors feedback first. I done a job for someone on here the other day that i've never worked for before from this site. Communication was great and paid decent rates. some Vendors should take note on these good vendors who want there work done. I don't have time for timewasters. They should be named and shamed then banned. Just my opinion!

I do the same, make sure I check before I quote, But not always easy when driving, 99.9 per cent of people are great, but its the bad apple!

east-lancs sameday couriers limited said:

I always check the vendors feedback first. I done a job for someone on here the other day that i've never worked for before from this site. Communication was great and paid decent rates. some Vendors should take note on these good vendors who want there work done. I don't have time for timewasters. They should be named and shamed then banned. Just my opinion!

I do agree fats should be made available for others to see, with the accused given their opportunity to add their take on it. Facts are facts. However, I do believe most of these situations would be settled privately, to avoid it going public :-)

IWD Rapid Despatch said:

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Hi Admin yes thats correct

Please PM me the collection and delivery details, date and vendor and I'll see what I can do to allocate you the job properly.

All done Mr Admin

What goes round comes round... Karma dont you just love it!

Facts are indeed facts, but there are always a few ways to view them, a bit like statistics, they can be made to say 2 completely opposite things and both be correct!

How do you think politicians survive? lol

Speed Couriers (Stansted) said:

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Facts are indeed facts, but there are always a few ways to view them, a bit like statistics, they can be made to say 2 completely opposite things and both be correct!

How do you think politicians survive? Lol

On a big FAT salary!

Not at all, they get by on bungs. Corruption is rampant, and coming to a town near you

BusinessBuddy said:

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I agree a verbal agreement is sufficient between couriers, but end customers best to wait for some form of written confirmation.

About 90% of my account jobs are booked by call, the other 10% do have an email booking but this has more to do with the customers procedures, all non account customer confirm by using their card ;-)

Speed Couriers (Stansted) said:

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Not at all, they get by on bungs. Corruption is rampant, and coming to a town near you

Or expense claims!