more stringent checks
The telephone calls are to weed out people "just doing research at the moment", people who think they can fit it in around a full time job to help pay the bills, dreamers who are thinking of doing it in the family car as a lifestyle thing, people who are "just getting some insurance quotes right now, and, er, who can you recommend" and so on. Actually we refuse quite a few, but in reality most people weed themselves out either by not applying in the first place (compared to the old days) or not answering the phone when we call them. We're not trying to do a kind of courier-CRB check, as that's unrealistic whatever anyone says, we're simply trying to stop Vendors' time being wasted when they contact members who are not ready for work/not really couriers etc. We've been doing this for over a year now.
if a member does not log in for a month he disappears from the directory until he logs back in
We do already doing this, but we allow a longer period as we think it's a bit more realistic.
when notifying couriers of work available, could you notify them of RELEVANT jobs?
GeeGee, your alert settings are set to "do not specify vehicle types" and radius 101 miles, so some of the work alerted will be irrelevant to you, I expect. You can fix that here.
Is that you Tim as something sounds diferent here.
Same Tim Gilbert here, always happy to talk in public about how to improve mtvan, not least because when people complain it's usually in public on here, so why not?
advice on running your business should not come from your paying customers
Here I completely disagree with you. Paying and not-paying-yet customers are the very people who every business should be talking to, aren't they? For example our paying customers said "too many non-couriers on here", so we worked hard for over a year to do something about it. Now we're asking "what else can we do for you?"
Sorry is all I can say. It's a big job. Most Android phones have a good browser to use mtvan.
hard to use
I said the Allocation was hard to use, because you have to know the Member id of the courier you are allocating to. Quite a small detail, but annoying. I think generally the site is easy to use, but I was asking if there was anything else people found hard, and still am asking that.
A more efficient process where jobs are taken off the system that have expired
Thanks for this. Personally I think every job should have an expiry date after which it is not shown.
Charging monthly subscriptions for access to the scraps of the middlemen and brokers of a dying industry in its traditional closed shop format..
Not sure that the No1 site in the UK for exchanging courier work would agree with you there. However, I do agree with you that the industry is changing, and needs to get slimmer and more efficient, and I've always said that to serve the courier industry of the future mtvan needs to be more than a work exchange. For example (and I think this is what the 100s of people who login every day already think) it can be a recruitment tool for adding new people to your own subbie or customer network, it can be an invoicing system, it can be a tracking system, it can be a source of information, it can be a well-indexed (i.e. top of Google search results) webpage to attract new business, and so on. It can be a tool to run your courier business on in fact.
I guess this is goodbye
There's no need to go, as you can use most of the site as a free member.
I've not seen the Tracking Map on here though. Please share
Please share your feedback on the tracking directory.