We've all had a moan and a whinge about the falling standards in our industry.
There are those that go round in uninsured rustbuckets of a van, or in cars, i've even heard of someone operating as a courier in an old school bus???!!!
A lot of this is down to rates not keeping in touch with reality, making it increasingly difficult for the job to be done properly.
If we allow anyone to walk i to get into this industry then we deserve what we get.
If you look at taxis up and down the country they have police checks, the knowledge to get thru, and they work with local councils every year to set the rates for the coming year.
Most insist on a vehicle no older than 5 years old, and these are checked every year for their roadworthyness (not a standard mot, its more thorough than that) and you even have to have a peridoic medical.
If you fail any of these checks you're out, simple as that.
For years i've been saying we need regulating...self regualtion doesn't stop these fly by knights coming in until their van blows up, so it might make you feel better about how you run your biz, but it doesn't get the shisters out.
Haulage has rules and regulations so why don't couriers?
Why have we become the mini cab of the taxi world?...and i for one think we're worth more than that.